Privacy Policy

1. ABOUT UNOVIA

Unovia Consulting is a professional advisory firm based in Kolkata, West Bengal, India.

Our services and information may cover areas including taxation, GST, accounting, business consulting, startup advisory, financial planning, investment and wealth management, business valuation, virtual CFO services and related professional services.

2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, information automatically collected when you use the Website, and information received from third parties where legally permitted.

3. HOW WE USE YOUR INFORMATION

We may use collected information to:

• Respond to enquiries
• Contact you regarding requested services
• Schedule consultations
• Provide professional services
• Process service requests
• Communicate with you
• Send requested information
• Provide educational resources
• Improve our Website
• Improve our services
• Understand website usage
• Maintain website security
• Prevent fraud and abuse
• Maintain business records
• Comply with legal and regulatory obligations
• Protect our legal rights and interests
• Send marketing communications where permitted and appropriate

4. LEGAL BASIS FOR PROCESSING

Where applicable, personal data may be processed based on:

• Your consent
• A lawful purpose under applicable law
• Compliance with a legal obligation
• Performance of a requested service
• Legitimate operational requirements where legally permitted
• Other lawful grounds available under applicable law

Processing of personal data will be carried out in accordance with applicable Indian data-protection laws.

5. COOKIES

The Website may use cookies and similar technologies to:

• Operate the Website
• Remember preferences
• Understand website traffic
• Measure performance
• Improve user experience
• Support security
• Understand how users interact with content
• Support marketing activities where applicable

Some cookies may be necessary for Website functionality.

Where required by applicable law, non-essential cookies will be used subject to appropriate consent or user choices.

You may control cookies through your browser settings. Disabling cookies may affect certain Website functionality.

6. ANALYTICS AND THIRD-PARTY SERVICES

Depending on the Website's configuration, we may use third-party services for website analytics (such as Vercel Analytics), search performance, security, email communications, form submissions, and hosting infrastructure.

7. PROFESSIONAL SERVICE INFORMATION

When you engage Unovia for taxation, GST, accounting, business advisory, startup advisory, financial planning, investment-related or other professional services, you may provide additional information or documents.

Depending on the service, this may include:

• Tax information
• Financial information
• Accounting information
• Business information
• Transaction information
• Identity information
• Regulatory information
• Supporting documents

Such information will be used for legitimate professional, contractual, legal, compliance and operational purposes.

8. SHARING OF INFORMATION

Unovia does not sell personal information as a business practice.

We may share information where reasonably necessary with:

• Authorised employees
• Professional advisers
• Technology providers
• Hosting providers
• Cloud-storage providers
• CRM providers
• Communication providers
• Payment processors
• Analytics providers
• Security providers
• Professional service providers
• Government authorities
• Regulatory authorities
• Courts or law-enforcement agencies

We may also disclose information where required by law or where necessary to protect the rights, safety, security or property of Unovia, our users or others.

9. DATA SECURITY

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, loss, destruction, misuse or alteration.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users should avoid transmitting highly confidential information through unsecured channels.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for:

• Providing services
• Maintaining business records
• Complying with legal obligations
• Regulatory compliance
• Resolving disputes
• Preventing fraud
• Enforcing agreements
• Protecting legal rights

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.

11. YOUR RIGHTS

Subject to applicable law, you may have rights relating to your personal data, including rights to:

• Request information regarding processing
• Request access to personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Raise a grievance or complaint
• Exercise other rights available under applicable law

We may request reasonable information to verify your identity before processing certain requests.

12. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw your consent in accordance with applicable law.

Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.

Withdrawal may affect our ability to provide certain services or communications where the information is necessary for that purpose.

13. MARKETING COMMUNICATIONS

Where permitted and appropriate, we may send educational, promotional or informational communications.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting us.

Service-related, transactional or legally required communications may continue where permitted or required by law.

14. CHILDREN'S DATA

The Website is primarily intended for adults, professionals and businesses.

We do not knowingly seek to collect personal data from children except where permitted by applicable law and subject to appropriate safeguards.

If you believe that a child has provided personal information to us improperly, please contact us.

15. THIRD-PARTY LINKS

Our Website may contain links to third-party websites.

Unovia is not responsible for the privacy practices, security, content or policies of third-party websites.

Users should review the privacy policies of third-party websites before providing personal information.

16. INTERNATIONAL DATA PROCESSING

Some technology or service providers used by the Website may process or store information outside India.

Where applicable, such processing will be conducted in accordance with applicable law and appropriate safeguards.

17. DATA BREACHES

If a personal data breach occurs, Unovia will take appropriate steps required under applicable law, including investigation, containment, remediation and notification where legally required.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

20. GOVERNING LAW

This Privacy Policy shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts in India.